Templates

Add variables to canned responses

Variables are the best way to create unique canned responses for each customer, without spending hours customizing every single detail. Here’s how to quickly create Variables with SwiftReply: There are two types of variables: Custom Variables...

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Customize canned responses

Do you need to customize your canned responses? Awesome idea! SwifReply allows you easily to customize canned responses with a powerful rich text editor with advanced formatting, colors, links, sizes and styles. Feel free to play around with the...

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Insert images in canned responses

There are two ways to insert images in canned responses. This is a quick guide on how to insert images in canned responses. 1. Upload directly on SwifReply 2. Insert the link of self-hosted images Upload your image to a service like postimage...

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Canned responses tags

Tags are useful for filtering and categorizing templates. You can add a tag to a template by updating the “Tags” field. Once you have updated your template tags, you can click the tags you want to filter on the left side of the Dashboard...

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